Booking & Cancellation Policies

Appointment Policies

• Cancellations: Please provide at least 24 hours' notice if you need to cancel or reschedule. Cancellations within the 24-hour window will be charged the full service price.

• Late Arrivals: We offer a 10-minute grace period. Beyond 10 minutes, we may need to reschedule your visit to avoid impacting other clients, and the full service fee will be charged.

• No-Shows: Clients who do not arrive for their scheduled time without prior notice will be charged the full price of the service.

• Booking: We are a reservation-only establishment. Please use our online portal to secure your time; we are unable to take reservations via telephone.